Terms of Service
Last updated: 22 July 2026
This is a template terms of service provided as a starting point. Review it with a qualified lawyer before publishing, and fill in the placeholders marked in brackets.
1. Agreement
These Terms of Service ("Terms") govern access to and use of Claudphic CRM (the "Service"), operated by [Company Legal Name] ("we," "us"). By creating a workspace or using the Service, you agree to these Terms on behalf of yourself and the company you represent.
2. Accounts and workspaces
Each workspace is tied to the company that registered it. You're responsible for the accuracy of information provided at signup, for keeping login credentials secure, and for all activity that occurs under your workspace's users and API keys.
3. Free trial
New workspaces start with a 3-day free trial on the plan selected at signup. A card is required to start a trial; Razorpay verifies it with a small authorization transaction (typically around ₹1), which is not a charge for the Service itself. No further amount is charged until the trial ends, at which point your subscription begins automatically at the price shown for the plan you selected, using the card verified at signup. If verification fails or the subsequent subscription payment fails, access to the workspace may be paused (your data is retained, not deleted) until it's resolved.
4. Subscriptions and billing
Plans are billed monthly in INR through our payment processor, Razorpay, at the price shown on the pricing page at the time of purchase. Subscriptions renew automatically each billing period until cancelled. You can change plans at any time from your billing settings; changes take effect per the terms shown at the time of the change. To cancel, contact us at crmclaudphic@gmail.com. See our Refund & Cancellation Policy for how refunds are handled.
5. Plan limits and feature access
Each plan includes specific feature access and numeric limits (such as the number of active landing pages), as described on the pricing page. Attempting to exceed a plan's limits will be blocked with a prompt to upgrade rather than allowed to silently continue.
6. Acceptable use
You agree not to use the Service to store or process data you don't have a lawful basis to collect, to send unsolicited communications in violation of applicable law, to attempt to bypass rate limits or access another company's workspace, or to reverse-engineer or resell the Service without authorization.
7. Your data
You retain ownership of all lead, customer, and content data you submit to your workspace. We access it only as needed to operate, support, and secure the Service. See our Privacy Policy for details on data handling.
8. Third-party integrations
Features that connect to Google Ads, Meta, WhatsApp, or Razorpay are subject to those providers' own terms and availability. We're not responsible for outages, API changes, or policy enforcement actions taken by third-party platforms.
9. Availability
We aim to keep the Service available and reliable but do not guarantee uninterrupted uptime. Planned maintenance will be communicated where practical.
10. Termination
We may suspend or terminate a workspace for material breach of these Terms, including non-payment, after reasonable notice where practical. You may cancel your subscription at any time.
11. Limitation of liability
To the maximum extent permitted by law, [Company Legal Name] is not liable for indirect, incidental, or consequential damages arising from use of the Service. Our total liability for any claim is limited to the amount paid for the Service in the twelve months preceding the claim.
12. Changes to these Terms
We may update these Terms from time to time. Material changes will be posted on this page with an updated "last updated" date; continued use of the Service after changes take effect constitutes acceptance.
13. Governing law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict-of-law principles.
14. Contact
Questions about these Terms can be sent to crmclaudphic@gmail.com or via our contact page.